LabAccess
is a web portal that allows Lancaster Laboratories clients
to access their data 24 hours a day, seven days a week.
LabAccess provides the ability to track the status of submitted
samples and to view test results, Certificates of Analysis,
data packages, and raw data such as notebook pages and chromatograms.
How
can LabAccess help me?
LabAccess
provides you with access to real-time data. You have the
ability to track your samples and view approved intermediate
data. Your final reports will be available online as soon
as they are approved by our Quality Assurance (QA) team.
How
can you guarantee the security of my data?
Lancaster
Laboratories recognizes the importance of protecting client
data. Our LabAccess site is fully secure with SSL encryption
and user-specific authorizations. A LabAccess account is
granted only to users that have a valid e-mail address in
Lancaster Labs' LIMS (Laboratory Information Management
System). After the request has been submitted, a link is
e-mailed to the LIMS email address for the client, and the
client must access the link within two hours and complete
the account registration form. Access to the client's projects
will be granted by a Client Service representative.
Login to LabAccess requires a "strong" password,
meaning that the password must contain at least one of each
of the following: an uppercase letter, lowercase letter,
and a digit. Passwords must be between 8 and 16 characters
in length. In addition, users must select a security image
at the time of account setup. The login is a two-step process
that begins with the entry of the user name. When the user
name is confirmed, the selected security image is displayed.
The password should only be entered if the correct security
image is displayed.
Can I look at my data at any time?
As
soon as your samples have been received in Lancaster Labs'
LIMS, you may begin tracking your data and can begin reviewing
data online as it becomes available. You may log into LabAccess
at any time on any day.
How will I know when my data is final and "usable"?
Each
sample is assigned a status. A status of "Authorized"
indicates the data has been approved by the data review
group and is pending QA approval. A status of "QA Released"
indicates that our Quality Assurance team has released all
data associated with the sample.
How detailed will the data be?
The
data will include scans of notebook pages, instrument printouts,
chromatograms, and final reports. If you normally receive
a data package, this will be available online as well.
Is
there a fee to use LabAccess?
If
you are an active Lancaster Labs' client, there is no fee
to use LabAccess.
